Betjili App Terms and Conditions

01 General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and the betjili app ("we", "us", "the platform"). By accessing, registering on, or using the betjili app in any capacity, you confirm that you have read these Terms in full and agree to be bound by them.

The betjili app is an online gaming and casino platform operated under a valid gaming licence. These Terms apply to all services offered through the platform, including but not limited to casino games, live dealer games, slots, card games, and any promotional offers.

These Terms are written in English and the English version shall prevail in the event of any conflict with a translated version. The betjili app reserves the right to update these Terms at any time. Continued use of the platform after changes are published constitutes acceptance of the revised Terms.

02 Account Registration

To use the betjili app, you must create a registered account. Registration is free and takes under two minutes. When registering, you agree to provide accurate, complete, and up-to-date information. Providing false information is a violation of these Terms and may result in immediate account closure.

• Age requirement: You must be at least 18 years old to register. The betjili app does not permit underage gambling under any circumstances.
• One account per person: Each player is permitted one account only. Creating multiple accounts — whether under the same name, device, or payment method — is strictly prohibited.
• One account per household: Only one account is permitted per household address. If multiple accounts are detected from the same address, we reserve the right to close all but the first verified account.
• Account security: You are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone. The betjili app will not be held liable for losses resulting from unauthorised access caused by your failure to secure your account.
• Accurate details: Your name, date of birth, and contact information must match your official identification documents. Discrepancies may delay or prevent withdrawals.

03 Deposits & Payments

All financial transactions on the betjili app are conducted in Bangladeshi Taka (BDT). We currently support deposits via bKash and Nagad — the two most widely used mobile payment platforms in Bangladesh.

• Minimum deposit: The minimum deposit on the betjili app is ৳100. There is no maximum deposit limit, though large deposits may be subject to additional verification.
• Deposit speed: Deposits via bKash and Nagad are credited to your betjili app account instantly in most cases. Delays of up to 15 minutes may occasionally occur due to payment gateway processing times.
• Deposit fees: The betjili app does not charge fees on deposits. However, your payment provider may apply their own transaction charges — please check with bKash or Nagad directly.
• Own funds only: You may only deposit funds that belong to you. Depositing funds on behalf of another person, or using a payment method that is not registered in your name, is not permitted.
• Currency: All balances, bets, and payouts are displayed and processed in BDT. No currency conversion is applied.

04 Withdrawals

Withdrawals from the betjili app are processed to the same payment method used for your most recent deposit. This is a standard anti-money-laundering requirement and cannot be waived.

• Minimum withdrawal: The minimum withdrawal amount is ৳500.
• Processing time: Withdrawal requests are reviewed and processed within 24 hours in most cases. During peak periods, processing may take up to 48 hours.
• Verification requirement: Before your first withdrawal, you will be required to complete identity verification (KYC). This involves submitting a copy of a valid government-issued ID. Accounts that have not completed KYC will not be able to withdraw funds.
• Wagering requirement: Funds received as bonuses must meet the applicable wagering requirement before they can be withdrawn. Real-money deposits that have not been used to place any bets may be withdrawn without restriction.
• Withdrawal fees: The betjili app does not charge withdrawal fees. Payment provider fees, if any, are the responsibility of the player.
• Right to review: The betjili app reserves the right to delay or withhold withdrawals pending investigation if there is reasonable suspicion of fraudulent activity or Terms violation.

05 Bonuses & Promotions

The betjili app offers a range of bonuses and promotions, including welcome bonuses, deposit match offers, cashback, and loyalty rewards. All bonuses are subject to the following general terms, as well as any specific terms stated in the individual promotion.

• Wagering requirements: All bonus funds are subject to a wagering requirement before withdrawal. The specific multiplier (e.g., 20x, 30x) is stated in each promotion's terms. Wagering requirements must be met within the validity period of the bonus.
• Bonus validity: Bonuses that are not used or wagered within their stated validity period will expire and be removed from your account automatically.
• One bonus at a time: Only one bonus can be active at a time. Opting into a new bonus while another is active may result in the forfeiture of the existing bonus.
• Game contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live dealer games may contribute at a lower rate. Check the specific promotion terms for details.
• Abuse of bonuses: Any attempt to abuse the bonus system — including creating multiple accounts to claim the same bonus, or using low-risk betting strategies to meet wagering requirements — will result in bonus cancellation and may lead to account suspension.
• Right to withdraw offers: The betjili app reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

06 Game Rules & Fair Play

All games available on the betjili app use certified Random Number Generator (RNG) technology, independently audited to ensure fair and unpredictable outcomes. Live dealer games are operated by licensed third-party providers and are subject to their own game-specific rules.

• Game results are final: Once a game round is completed and the result is displayed, it cannot be reversed. If you believe a technical error has affected a game outcome, contact support immediately with the game round ID.
• Malfunction voids play: In the event of a technical malfunction during a game round, the betjili app reserves the right to void the affected round and return the stake to the player's account.
• Betting limits: Each game has minimum and maximum bet limits displayed within the game interface. Bets placed outside these limits may be rejected or adjusted.
• Disconnection policy: If you are disconnected during a game round, the round will be completed automatically according to the game's rules. The betjili app is not responsible for losses resulting from internet disconnections on the player's side.

07 Prohibited Conduct

The following activities are strictly prohibited on the betjili app. Engaging in any of these behaviours will result in account suspension, forfeiture of funds, and may be reported to relevant authorities.

• Fraud and money laundering: Using the betjili app to launder money or conduct any fraudulent financial activity is illegal and will be reported to law enforcement.
• Automated betting tools: The use of bots, scripts, or any automated software to place bets or interact with the platform is prohibited.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly poker or live dealer games, is not permitted.
• Chargeback abuse: Initiating a chargeback or payment dispute with your bank or payment provider while funds remain in your betjili app account is considered fraud.
• Exploiting software bugs: If you discover a bug or error that results in unintended payouts, you are required to report it to support immediately. Exploiting such errors is prohibited.
• Underage gambling: Allowing or facilitating access to the betjili app by anyone under 18 is strictly prohibited.

08 Account Suspension & Closure

The betjili app reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that a player has violated these Terms.

• Grounds for suspension: Violations of any section of these Terms, suspected fraud, failure to complete KYC verification, or behaviour that poses a risk to other players or the platform.
• Funds during suspension: If an account is suspended pending investigation, funds will be held until the investigation is complete. If the investigation confirms a violation, funds may be forfeited.
• Voluntary closure: You may request to close your account at any time by contacting our support team. Any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method.
• Self-exclusion: Players who wish to stop gambling may request self-exclusion through the responsible gaming tools in their account settings or by contacting support.

09 Responsible Gaming

The betjili app is committed to promoting responsible gaming. We provide a range of tools to help players manage their gambling activity. These tools are available to all registered players at no cost and can be activated directly from account settings.

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
• Session time limits: Set a maximum session duration. You will receive a notification when your session limit is reached.
• Cooling-off periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days. This cannot be reversed once activated.
• Self-exclusion: Permanently close your account if you feel you need to stop gambling entirely.

If you are concerned about your gambling habits, we encourage you to use these tools and to seek support. The betjili app takes problem gambling seriously and will not market to players who have self-excluded or requested a cooling-off period.

10 Privacy & Data

The betjili app collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy.

• Data we collect: Name, date of birth, contact details, payment information, and gameplay data.
• How we use it: To operate your account, process transactions, comply with legal obligations, and improve the platform.
• Data sharing: We do not sell your personal data to third parties. We may share data with payment processors, game providers, and regulatory authorities as required.
• Data security: All data is encrypted using SSL technology. We apply industry-standard security measures to protect your information.

For full details on how the betjili app handles your personal data, please read our Privacy Policy.

11 Limitation of Liability

The betjili app provides its services on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access.

• The betjili app is not liable for losses resulting from internet outages, device failures, or third-party service disruptions beyond our control.
• We are not responsible for any indirect, incidental, or consequential losses arising from your use of the platform.
• Our total liability to any player in connection with their use of the betjili app shall not exceed the total amount deposited by that player in the 30 days preceding the claim.
• Nothing in these Terms limits our liability for fraud, gross negligence, or any liability that cannot be excluded by law.

12 Changes to These Terms

The betjili app reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date.

For significant changes, we will notify registered players via email or an in-platform notification. It is your responsibility to review these Terms periodically. Continued use of the betjili app after changes are published constitutes your acceptance of the revised Terms.

If you do not agree with any changes to these Terms, you should stop using the betjili app and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, our support team is available 24/7 via live chat on the betjili app.

You can also reach us by email at: [email protected]

For questions specifically about responsible gaming, account closure, or self-exclusion, please visit our Responsible Gaming page or contact support directly.